Frequently Asked Questions
At Modern Oasis Design™, we believe that shopping for art and décor should feel as calming and intentional as the spaces we help you create. This FAQ page is here to answer your most common questions about our sensory-centered art, biophilic home décor, and healing-inspired collections.
Whether you're curious about our Custom Oasis Art Experience, need details on shipping and returns, or want to explore how to style your 3D Floral Decor, you're in the right place.
Looking for more inspiration? Visit our blog to explore calming design tips, or browse our shop all collections to find pieces that speak to your senses.
Still have questions? Contact Us anytime—we're here to help create your sanctuary.
Our collections are thoughtfully created using neuroaesthetic principles. That means they’re designed not just to look beautiful, but to evoke calm, soothe the nervous system, and create a sense of sanctuary.
Yes, all pieces are either original designs, AI-assisted creations by our founder, or curated from classic public domain works with thoughtful reinterpretation.
We don’t just sell art—we offer a feeling. Every piece is curated or created to support emotional well-being, healing, and sensory harmony.
Not yet—we're an online sanctuary for now. But we do offer local pop-ups and collaborate with wellness studios. Follow us on Instagram @modern.oasis.design for announcements!
Yes, we offer exclusive perks for healing professionals and calm-focused spaces. Reach out to inquire about our Sanctuary Circle Program.
Shipping, Returns, Exchanges
Please read product descriptions carefully before purchasing.
Because all of our art print items are made to order, we do not offer returns, exchanges, or refunds for:
- Buyer’s remorse
- Incorrect size or style selections
- Color variations due to screen setting
Unopened items other than art prints may be returned within 14 calendar days of delivery for a partial refund.
To qualify:
- Items must be in original, like-new, re-sellable condition
- A 20% restocking fee will apply
- Buyer is responsible for return shipping costs, including insurance
Email us at info@modernoasisdesign.com with your order number to receive return instructions.
Refunds (minus restocking fee) will be processed to your original payment method within 5–10 business days of receiving the item. Customer is responsible for shipping fees when returning the item(s).
We are sorry your item arrived damaged. Please send a photo of the damage and your order number to info@modernoasisdesign.com. We’ll arrange a replacement or refund.
We currently ship within the U.S. International shipping is available for select items—please contact us if you'd like a quote.
Most items ship within 3–5 business days. Custom orders or bundles may take up to 10 days. You’ll receive tracking info once your order ships.
Shipping is calculated at checkout based on your location and the items in your cart. We offer free shipping on U.S. orders over $69.
